Telephone On Hold

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Telephone desk - The telephone desk is the smallest kind of fixed desk. Its traditional role is to provide a working surface barely large enough to write notes while speaking on the telephone, and in some cases to support the telephone and maybe hold telephone books.

Music on hold - Music on hold (MOH) refers to the business practice of playing pre-recorded music to fill the silence that would be heard by telephone callers that have been placed on hold. It is especially common in situations involving customer service.

Call park - Call park is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set.

Telephone jack - A telephone jack (or phone jack) is a jack located on a wall that is used to connect a telephone or computer to the telephone line. Before phone jacks were invented, the cord from the telephone actually went into the wall and the telephone was not movable unless you had a telephone worker come move the telephone to another location.

Suggested Web Sites

ITC Holding Company - Holding company involved in service businesses. Owner of Interstate Telephone Company and Valley Telephone Company. Based in West Point, Georgia.

Hold Everything - ... prestigious street names which you can use as your own prestigious address, as if it were yours, with full secretarial backup, mail hold, fax, telephone and email facilities.

ImageLine On Hold - Provides scripting and recording of telephone on hold messages and music, players, recordings for voicemail and answering systems, voice overs and narration services.

Source: BazSites.com

Web Links

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